Listing 101
Learn how to use our platform to its full potential.
Listing Features
Listing Features
Listing Features
& Promotions
Frequently Asked Questions
Basic Listing Features
Listing owners can provide details to help other members of our community make better-informed decisions.
The following items highlighted in the features table shown below represent the Basic Listing Plan that are available for all Listings regardless of the chosen Listing Plan.
One (1) stand-alone listing, meaning the listing will not be linked to any other listing. MetroPops retains the right to approve/deny all listings submitted for consideration.
Pro-Tip: Have multiple listings? Upgrade to Advanced Package or higher to link multiple listings together with the “Related Listings” tab and enjoy other ADVANCED features.
All listings are easily searchable with our platform’s Advanced Search & Filtering features. We encourage Listing owners to fill out their Listings as completely as possible, in order to have the best chance of being discovered.
EVERY listing comes with the ability for a merchant, organization, and/or an individual to Claim their listing(s). Once claimed, listings will be granted “verified” status next to the business name on our platform and will have a badge displayed so everyone will know that these listings were verified by the actual owner.
We want to make sure that we provide the most complete City Guide and information to our consumers, and it is in the best interest of business owners and organizations to make sure the information presented in our City Guide is accurate, complete, and presented the way YOU want it to be to the public.
Simply look for the Claim icon located just under the top header photos within the listing itself.
Once your claim has been verified, your listing will then appear with a Verified Check Mark on our site, and it will be tagged “verified” with all the other listings that have done the same.
Once you create an account on MetroPops and Create and/or Claim your listing(s), you’ll have access to your unique dashboard displaying analystics and much more.
From your account dashboard, you can easily view valuable information about your overall Listing footprint on our platform. You also have the ability to filter by a particular Listing and by a specific date range.
The analytics are laid out in a clean, simple fashion, that’s easy to understand.
- Listing Views (Unique): The first time a unique visitor views your Listing, the uniqueness is determined by their IP address.
- Listing Views: If a unique visitor ever looks at your Listing again, this counts as a ‘view’.
- Published Listings: This is how many ‘active’ Listing you currently have on our platform.
- Pending Listings: This is how many Listings are waiting to be approved by our team.
- Active Promotions: This is how many of your Listings have been promoted.
These pieces of information are the meat (vegan, of course!) of EVERY listing.
Name: Name of the business or organization
Logo: upload a small logo, square is best.
Images: Image galleries are ideal for communicating your branding, products, services, etc., and for those that are highly visual, the right cover image could be what makes someone ultimately choose your Listing. No matter what plan you decide, you can add up to 9 images (must be less than 600kB per image).
Video: Please provide a link for your video (Youtube, Vimeo, etc.).
Contact: Phone number and address of the business/organization.
Web & Social Links: Website address and any pertinent Social Media links.
Map (including address): Map will populate when you put in your address.
Unicorn Status: In a few words, what makes your business/organization different from all others? This section is to get local merchants and proprietors thinking about what makes them unique in their enviornment/industry?
Positive Global Impact: While our merchants may be local, their impact on the earth is certainly Global. This unique tag section exclusive to MetroPops celebrates this fact and quickly shows the amazing impact a particular business has on the world.
Categories:
Tags:
This is the date when the business/organization was founded or started.
FREE: no cost
$: Normal price range is under $10/per person, or under $20/per couple;
$$: Normal price range is between $10 – $20/per person, or between $20 – $50/per couple;
$$$: Normal price range above $20/per person, or above $50/per couple.
Please Note: This is not an exact science and estimations are required.
Please upload your menu(s) in PNG, JPG, or PDF format.
About: About the owner(s).
Video: Video specific to the owner(s).
Photos: Photos specific to the owner(s).
Advanced Listing Features
Listing owners can provide details to help other members of our community make better-informed decisions.
The following items highlighted in the features table shown below represent the Advanced Listing Plan.
Up to three (3) related listings, any type, per monthly period.
Please Note: MetroPops retains the right to approve/deny all listings submitted for consideration.
Our Advanced and Premium (Founders) Level listings will have an option to add to the “Related Listings” tab where they can tag their other businesses listings. This keeps all YOUR businesses in front of the consumer for a longer period of time.
Our platform also serves as a marketplace for vendors to sell their products and productized services.
Approved vendors can add products to their Listings, allowing them to create their own store.
This is for Weekly Specials.
All Advanced Listing Owners will received at least one (1) mention on our Social Media for being a partner on this journey with us.
Refunds are available for anyone that purchased a Yearly Listing Plan and decides to leave early. No worries, we want to make sure we are giving the most value for your buck, and we you to be happy. First, please contact our Team to see if there is something that we can do to rectify the situation.
If, after all else fails, you still would like a refund, we will prorate the refund as if you were on the monthly subscription plan. Any refunds requested after the end of day (11:59pm EST) on the 15th of the month will be considered earned for that month and the proration will be calculated from the next month.
Example:
This is what a Digital Audit is.
Premium Listing Features
Listing owners can provide details to help other members of our community make better-informed decisions.
The following items highlighted in the features table shown below represent the Premium (Founding Merchants) Listing Plan.
Unlimited amount of Listings per month, any Type
All Premium (Founding Merchant) Listing Plans will include BOOSTED rankings with each of their listings.
This means that your listing will be at the top (or near the top) for all search inquiries for your specific category and tag.
The MetroPops Team will schedule a date with you and your team to come take video. We will use this video for our Youtube Channel and Vlog, your MetroPops Listing, and various other social media outlets. If you would like digital content from your specific shoot, let us know and we’ll do our best to accommodate you.
All Premium Listings will be marked “Featured”.
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Advertising, Promoted Listings, Brand Deals, OH MY!
Boost your Listings, giving them a higher priority in search, additional placement throughout our platform, and special designation badging.
Listings can easily be promoted by visiting the Listings area of your dashboard and clicking on the ‘Promote’ icon for any Listing you would like to Promote.
Listing Promotion packages are purchased separately from your membership and each package carries with it a different priority level as well as a different promotion duration.
Listings under this promotional level:
- Appear on our Home page as a Featured Listing.
- Remain as a Featured Listing until other Listings with a higher priority level and rating push them out.
- Appear higher in search results than non-promoted Listings, but lower than Level 2 promoted Listings.
Listings under this promotional level:
- Appear on our Home page as a Featured Listing.
- Remain as a Featured Listing until other Listings with a higher priority level and rating push them out.
- Appear higher in search results than Level 2 promoted Listings, but lower than Level 3 promoted Listings.
Listings under this promotional level:
- Appear on our Home page as a Featured Listing.
- Remain as a Featured Listing until other Listings with a higher rating push them out.
- Appear higher in search results than all other promotional levels.
Promoted Listings are designated by a solid green line next to the business or brand name.
- Promoted Listings: Our logo with a dark-colored background.
- Featured Listings: Our logo with a light-colored background.
- Non-Promoted/Non-Featured Listings: No logo or colored background
FAQs
Boost your Listings, giving them a higher priority in search, additional placement throughout our platform, and special designation badging.
Listings can easily be promoted by visiting the Listings area of your dashboard and clicking on the ‘Promote’ icon for any Listing you would like to Promote.
Listing Promotion packages are purchased separately from your membership and each package carries with it a different priority level as well as a different promotion duration.
Search Prominence
Premium-level Listings appear above all Basic and Advanced Listings in search.
Promoted Listings are the only Listings that are given more prominence in search, above Premium-level Listings.
Listing Prominence
Premium-level Listings appear on our Homepage, and other high-traffic pages, for a time, giving them greater exposure.
Premium-level Listings will hold their spot on the high-traffic pages, for as long as it takes for new, Premium-level Listings or Promoted Listings to push them out.
In order to hold onto your Search and Listing Prominence longer or to help guarantee both, we recommend promoting your Listings.
While we are always willing to help all of our members, those with a Premium-level membership can get hands-on assistance from our team.
To get started, please reach out.
Members gain access to Special Offers for products, services, and more.
We are always on the hunt for strategic partnerships in order to bring more value to the community.
If you are interested in potentially being a partner, please reach out.
Members that are logged into our platform, can write reviews on Listings to help others make better-informed decisions. Thorough reviews can be helpful to both the consumer as well as the business/organization/event owner/producer. The information supplied in reviews can show what are positive aspects about a particular Listing and/or what are some opportunities for improvement.
As part of the reviews, users can give an Overall Star-Based Rating. The Star scale is based on 5-stars, and half-stars are allowed.
Listing owners can build up their reputation by accumulating positive ratings and reviews, however, we must mention here that we take all reviews with a grain of salt. We have seen time and time again that one person’s experience is not necessarily another’s. We always advocate for our local merchants and we encourage you to go out and try a place at least once. If you, as a consumer, have a less-than-amazing experience at a place, then you should write and leave a review. If it’s an egregious experience, try contacting the owner directly to get the situation rectified without airing it all out in public. Local merchants run these businesses for their communities, their passions, and their livelihoods. Part of what makes the local fabric of our community amazing is that we can all do our part to support one another.
If we rely too heavily on reviews, we can miss some really great experiences that we might not otherwise have.
Everyone has to start somewhere and may not have their reputation built up, so not having any reviews isn’t necessarily a bad thing.
Reviews are always moderated, can only be submitted by registered users, and Listing owners cannot review their own Listings.
All Listing Types share the same general Review structure:
Advanced and Premium Listings are tied to a subscription so as long as a Listing subscription is active, the Listings tied to that subscription will be as well.
Basic listings do not expire.
Event listings will expire once the event has taken place. If it is a reoccurring event or has multiple dates, it will expire after the last event date.
Points of Interest listings do not expire.
Absolutely! Simply visit the Subscriptions area of your account dashboard, view the subscription you would like to change, and switch your plan.
Premium-level Listings appear above all Basic and Standard-level Listings in search.
Promoted Listings are the only Listings that are given more prominence in search, above Premium-level Listings.
We recommend promoting Listings to help guarantee the hold onto their Listing Prominence.
It is really simple to have multiple Listings on our platform that might share a lot of the same information. For that, you can easily duplicate any of your existing Listings, in just a few steps.
- From your Listings dashboard, click the ‘Duplicate’ icon on one of your Listings.
- Choose the desired package to place the duplicated Listing under.
- Make any desired changes to what will be your new Listing.
- Preview your Listing and/or Submit it.
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